The IPO 25 › Other providers you should consider
Sponsored profileROI CX Solutions: patient access for regulated industries.
Multi-site medical groups and specialty clinic networks use ROI CX to run patient access as a strategic extension of their own team. Healthcare comes first. The client sets the pace.
roicallcentersolutions.com
Built for work where mistakes are expensive.
Four frameworks cover how ROI CX handles patient and payment information.
- HIPAACompliant handling of patient health information
- PCIPayment card data security
- SOC 2 Type IISecurity controls, audited over time
- ISO 27001Information security management
The whole patient access function.
For multi-site primary care and specialty groups, ROI CX staffs and runs the access function with accountability for the outcome.
- Scheduling
- Reminders
- Intake
- Referral follow-through
- Nurse triage with licensed nurses
- After-hours coverage
- Insurance verification
The No-Surprise Process.
Every account runs inside the same five steps, in the same order.
- Diagnose
- Design
- Launch
- Refine
- Optimize
Two commitments behind every account.
ROI CX carries the risk of modernizing.
Changing how patients reach you is risky in a regulated industry. ROI CX takes that risk on. Multi-Layer Risk Reporting covers regulatory, operational, performance, reputational and transformation risk.
A dedicated Director of Operations with full P&L authority.
Every account runs under its own Director of Operations, who owns the result and has the authority to act on it. The client sets the pace of change.
About ROI CX Solutions.
- Who is ROI CX Solutions?
- ROI CX Solutions is a patient access and customer experience partner for regulated industries, with healthcare as its lead focus. It works as a strategic extension of the client's own team.
- What does ROI CX do for medical groups?
- ROI CX runs scheduling, reminders, intake, referral follow-through, nurse triage with licensed nurses, after-hours coverage, and insurance verification for multi-site primary care and specialty groups.
- Is ROI CX HIPAA compliant?
- Yes. ROI CX is HIPAA compliant, with PCI, SOC 2 Type II and ISO 27001 alongside it.
- How is ROI CX different from scheduling software?
- Scheduling software handles the booking. ROI CX staffs and runs the whole access function, with accountability for the outcome, under a named Director of Operations.
One company, four names.
- ROI CX Solutions
- ROI CX
- ROICX
- ROI Call Center Solutions
Han Butler, co-founder
This is a sponsored profile. Sponsorship buys visibility beside the IPO 25. It has no effect on any rank or score in a Pivot AI Global ranking. Sponsored placements sit beside the ranking and are never part of it.